Comments on: Only they get away with it

By: woot

woot — Wed, 14 Sep 2011 21:13:08 +0000

^^ Bunch of Console Whiners – Try returning a PC game there. Oh wait they don’t do that.

-PC GAMERS 4 LIFE- Consoles are for the masses. Wake up and smell reality you whiners. Don’t hate on Gamestop. Your the ones that pay on average $20 per game more than PC. Also those policies exist because years AGO people would play NES games, then return them to the store. Gee wonder why they don’t allow returns, or low ball you so bad you have to be a meth head to return em.

Fuggin morons…. Well said by the gamestop employee.

By: Cynn

Cynn — Sun, 11 Sep 2011 23:14:25 +0000

lol. Believe me, we’re forced into contact with that particular type of sticky-tape-demon-circle enough to spot impostors, and once that thing has been removed, there’s no putting it back without it being noticeable. Trust me, I wish we didn’t have to do that, It makes me cringe every time I have to defile a case by putting one of those things on it. That residue is torture trying to get off. >_<

By: Vake Xeacons

Vake Xeacons — Sun, 11 Sep 2011 16:18:38 +0000

That I will agree. Attacking the clerks is like shooting the messenger. It’s not their policies we’re attacking. I usually go into GS for updates and advice (without buying). The GS clerks are some of the smartest gamers I know (and least biased for that matter).

But no, I have not returned nor sold a game in years. I swore off after trying to sell a 5-star (GS rating), recently opened, never-played game for store credit, only to get $5 for it. There was no way to get better return without the receipt.

Print out this comic, and post it in your nearest GS today!

By: Vake Xeacons

Vake Xeacons — Sun, 11 Sep 2011 16:10:01 +0000

The last game I bought at Gamestop, the clerk’s method of “resealing” was to slap a clear tape circle on the front of the box.

What makes the store’s version of resealing an my version any different?

By: Patrick

Patrick — Sun, 11 Sep 2011 14:02:50 +0000

Hating Gamestop is the popular thing to do on the internet isn’t it? I’ve got a few things to say. 1.) You don’t HAVE to buy the “gutted” copy of a game. Exercise your free will and say “I don’t want that one, thanks” 2.) The discount card is actually a good deal if you buy a lot of used games. Just fifteen bucks for what could potentially save you much, much more. 3.) Pre-ordering games support the developer/publisher of the games you like. Also actually gets you a copy of that game that your local store might only get 3 or 4 copies of. Most recently Disgaea 4 sold out and people keep asking for it. Want a copy of Dark Souls CE, you better go pre-order. Doesn’t cost you anything extra!

By: orror

orror — Sat, 10 Sep 2011 06:30:03 +0000

that was the best perk about working there. That and all of the cd codes we took off the pc games and downloaded the torrent for it. Or maybe it was the games we took and re-shrinkwrapped the new package to make it look like a manufacturer fault. Good times. I left simply because I was sick of the pressure to get weekly numbers, a certain amount of gameinformer card subscriptions and reserves. Worst company ever. This comic is true.

By: Cynn

Cynn — Fri, 09 Sep 2011 17:46:23 +0000

/agree
Try to be easy when telling us you don’t want the card or to preorder though, I’ve had some pretty mean yellings-at, lol
The company average goal is to have 10% of all customers pre-order and 15% of all customers sign up for the power up card. This varies from store to store, but if you’re not meeting your goals, you CAN get fired if the DM or Store Manager are doing their jobs. Usually it’s not a problem, and I like to use logic to get people to preorder. A lot of customers are preset to want to NOT preorder or get the card, but when you actually explain what each of those things does for THEM instead of just saying “but you should reeeeeeeally do it” they usually see that it’s in their best interest if they’re buying a lot of used games, or if they’re going to pick up a game day-1 anyway. Gamestop employees: Use your brain more than your mouth! Do what is best for the customer and you’ll go far!

By: Cynn

Cynn — Fri, 09 Sep 2011 17:41:00 +0000

The official Gamestop Policy on checking out games is: No employee is allowed to check out new games that came out recently (usually 2 weeks). No employee may check out computer games. No employee may check out a copy of a game that is on the “hot titles” list unless there are at least 4 copies. Checking out any new games at all is frowned upon highly, and if the new game that was checked out comes back noticeably not-brand-new, the employee must buy the game WITHOUT their employee discount.
This is just the official policy, and I’m sure many stores don’t abide by it fully, but hopefully that sheds a little light on that subject
As for the gutting games, we only gut 1 copy of all new games, no copies of new releases, and up to 2 copies of new games that have been out for a while, or at least that’s what corporate tells us to do. I can’t speak for every location. You also have to keep in mind that if there are only 1-2 copies of a game in stock, we have no choice but to gut them for display, otherwise we would have to display a blank box, which would cause many more man-hours worth of work as everyone would want to see the cover art and possibly look at the manual before buying, to know what they were getting.
Now I know this post is long, forgive me for being long winded, lol, but the last thing I need to mention is a new tool some gamestops are getting called “The Guide” it’s a touch screen panel on the wall that lets you scan games and get a picture of the cover art, an overview of the game, screenshots, trailers, AND customer reviews if there are any. It’s an awesome piece of tech, makes our jobs easier, makes your choices at buying games easier, and just works wonders all around! I hope to see more of these in different gamestop stores, instead of just mine